Visibility is the Future. And, We have it Ready with AI.

Make your customers happier with our end-to-end supply chain visibility and collaboration tool. Designed specifically for CargoWise customers (freight forwarders), our solution empowers your business with complete visibility and seamless collaboration, ensuring smoother operations and happier clients.

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SupplyHoop mobile application interface showing supply chain management features

Why Visibility Matters

Stand out from your competitors and win more deals by differentiating yourself.

Did you know that 87% of supply chain professionals struggle with inadequate visibility in their
operations? With SupplyHoop, we bridge this gap, enabling freight forwarders' customers to
take control of their shipments like never before.

Serve your customers more effectively
with Supply Hoop.

Get more with a mobile application specifically built for CargoWise users, having
collaboration and real-time visibility.

Real-Time Shipment Updates

Stay informed with live GPS tracking, status updates, and third-party data feeds.

AI-Powered Assistant

Interact with our human-like AI chatbot for instant answers to your queries.

Seamless Collaboration

Comment, share, and discuss updates within your team effortlessly.

Self-Service Tools

From booking requests to inventory checks, manage everything with ease.

Unified Dashboard

Access data from multiple freight forwarders in one place for a consolidated view.

Proactive Notifications

Get alerts for delays, deviations, and exceptions to minimize disruptions.

Real-Time Shipment Visibility and Tracking

Gain full visibility of your shipments with live GPS tracking, customs and ISF updates, and automated data feeds

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Exception Management

Manage delays, holds, and deviations with instant notifications and proactive tools to resolve issues efficiently.

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Streamlined Bookings

Empower customers with self-service booking requests, collaborative approval workflows, and real-time updates for seamless booking experiences.

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General Industry Updates/Market News

Stay ahead with timely industry trends, market updates, and insights that impact your supply chain operations.

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Warehouse Inventory Management

Access real-time inventory counts, product details, and self-service options to optimize purchasing and warehouse operations.

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Access to Historical Information

Leverage insights on supplier and carrier performance to make proper decisions and enhance supply chain efficiency.

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Purchase Order
Tracking

Monitor product SKUs from PO to delivery with milestone updates, ex-factory times, and tools for inventory planning.

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Document
Visibility

Access, track, and manage shipping documents in one place for seamless collaboration and transparency across teams.

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What our customers say

Freight forwarders who implemented Supply Hoop for their customers have been able to retain them like never before.

"Supply Hoop transformed the way we track shipments. The real-time updates and AI chatbot saved us countless hours. The exception management tools helped us resolve issues before they escalated, ensuring smoother operations. Our customers appreciate the transparency and seamless collaboration it offers."

Logistics Manager

Global Freight Solutions

"With Supply Hoop, we've reduced booking errors and streamlined approvals. Our customers love the visibility. The intuitive interface and real-time updates have significantly enhanced customer satisfaction and operational efficiency."

CEO

XYZ Logistics

FAQ

Frequently Asked Questions

Supply Hoop is a mobile application designed to provide real-time visibility and collaborative tools for logistics operations, specifically tailored for CargoWise customers of freight forwarders. It helps businesses track shipments, manage inventory, and streamline communication with multiple freight providers—all in one place.

Supply Hoop seamlessly integrates with your freight forwarder's systems, pulling real-time data such as shipment statuses, customs information, and other logistics updates. It consolidates data from multiple providers, offering you a unified view of your entire supply chain.

Key features of Supply Hoop include:
1. Real-time shipment tracking and visibility (GPS, customs, ISF)
2. Exceptions management (notifications for delays and issues)
3. Streamlined booking process (collaborative approval workflows)
4. Purchase order tracking (track from PO to delivery)
5. Warehouse inventory management (real-time stock updates)
6. AI-powered chatbot (ask anything and get real-time answers)
7. Document visibility (view and manage essential documents)

The AI chatbot in Supply Hoop acts as a virtual assistant, allowing you to ask specific questions about your shipments, orders, or other logistics data. Unlike traditional chatbots with pre-set responses, this AI assistant understands natural language and provides detailed, context-aware answers in real-time.

Yes, Supply Hoop is designed to work with multiple freight forwarders, giving you a consolidated view of your shipments and logistics activities from different providers. This feature ensures you can track and manage your supply chain operations from a single platform, no matter how many providers you work with.