What If You Could Track Every Departure Before It Leaves the Dock?

Real-time departure visibility, performance KPIs, and delay insights—right from your phone.

Let’s discuss departures. If you work in logistics, you’re well aware that when a shipment departs the dock late, it causes a chain reaction. Missed connections, delayed delivery, irate clients, and, let’s admit it, some quite anxious emails can all result from that one delay.

However, the information you need to track your departure KPIs, identify which shipments haven’t gone yet, or even compare delay patterns week over week is either spread throughout update emails or hidden deep within your ERP.

So, here’s the question: What if you had a mobile app that gave you total supply chain visibility over your daily departures, instantly alerted you about delays, and let you track performance without ever opening a spreadsheet? That’s exactly what Supply Hoop does. It’s built for CargoWise users, freight forwarders, and logistics teams who want to own their schedules, not just react to them.

Departures Pending Today: Know What Still Hasn’t Left

There is a departure schedule for every logistics operation, but how often are you caught off unprepared when trucks or containers fail to depart on time?

With Supply Hoop, you get:

  • A real-time view of all scheduled departures for the day
  • Clear identification of what’s left, what’s in progress, and what’s still stuck
  • Status synced directly from CargoWise and third-party platforms

This means:

  • No more manual checks with warehouse teams
  • No more “Did that one go out?” calls
  • No more scrambling to reschedule

You’ll know which shipments are pending and why they’re still sitting, so you can act fast and avoid a domino effect downstream.

Departure Rate KPI: Your Execution Performance Scoreboard

Sure, it’s good to know what’s left and what didn’t. But what’s even better? Knowing how well your team is performing over time. Supply Hoop gives you a live snapshot of your Departure Rate KPI, so you can answer questions like:

  • How many shipments are left on time today?
  • What’s our on-time departure rate this week vs. last week?
  • Are we improving, stalling, or trending backward?

This performance insight is especially useful for:

  • Reviewing vendor, carrier, or warehouse efficiency
  • Benchmarking your lanes or locations
  • Making operational decisions with actual numbers, not intuitions

Delay Rate Comparison: Spot Patterns, Fix Problems

Not all delays are created equal. Some are due to late customer pickups. Others are caused by internal process gaps, like dock congestion or missing paperwork.

Supply Hoop’s Delay Rate Comparison feature gives you clarity:

  • Track your delay percentage against historical averages
  • Filter by mode of transport, customer, carrier, or region
  • Identify consistent pain points and take action fast

Mobile-First, Built for On-the-Go Logistics Teams

Every feature in Supply Hoop is built for people who don’t sit at a desk all day. If you’re constantly checking departure statuses from the field, from the warehouse, or while traveling, we’ve got you.

What you can do from your phone:

  • See all pending, in-progress, and completed departures
  • Get instant alerts on late or stuck shipments
  • View departure rate KPIs on the go
  • Drill into delay reasons with just a tap

How CargoWise Users Benefit from This Feature

Supply Hoop just uncovers the full value of that data for teams that are already using CargoWise, making it accessible on mobile devices in real time with no additional logins or interfaces to learn.

You get:

  • Clean, visual KPIs
  • Smart filtering by client, carrier, region, or route
  • Secure access across your team
  • Real-time alerts without noise

Supply Hoop makes your shipment schedules clear, regardless of whether you’re a logistics director in charge of regional warehouses or a freight forwarder handling 150 containers each week.

Conclusion

The difference between being ahead of your schedule and continually catching up is departure visibility, which is not a “nice-to-have.” With Supply Hoop, you no longer have to chase status updates or search through ERP dashboards. On your phone, you can see everything in real-time.

And the reasons, frequency, and methods for fixing the delay are just as important as the actual delay. Customers are impressed and operations are transformed by that kind of understanding.

Are you prepared to provide your logistics people with real-time departure tracking and KPI monitoring? Let’s discuss. Schedule a free Supply Hoop demo now to remove uncertainty from your supply chain visibility.

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