Supply Chain Glossary

This supply chain glossary terms provides detailed explanations through our mini blogs. Continue reading to increase your vocabulary and gain insight into the supply chain visibility with these terms!

Touchless Freight Processing

Last updated: January 22, 2026
Logistics Supply Chain
T

Touchless freight processing refers to logistics workflows designed to minimize or eliminate manual handling of goods and paperwork. Using technologies like RFID, IoT sensors, barcode scanning, and automated data capture, touchless systems improve speed, accuracy, and safety in freight handling. This approach enhances efficiency while reducing human error, contact-based delays, and risks associated with manual intervention.

How Touchless Freight Processing Works in Logistics?

The process begins when a shipment is tagged with a barcode, QR code, or RFID chip. As goods move through the supply chain, from loading docks to transit hubs, automated readers and sensors detect, log, and transmit data in real time. Integrated software systems, such as WMS or TMS, process this information without the need for paperwork or manual data entry. Documents like bills of lading or delivery receipts are generated and shared digitally, allowing end-to-end visibility and control without physical touchpoints.

Key Features of Touchless Freight Processing

Automated Data Capture
Uses sensors, RFID, and scanning tools to record freight movement instantly, reducing reliance on manual logs and paperwork.

Digital Documentation Workflow
Replaces physical forms with secure electronic files for proof of delivery, customs clearance, and invoice generation.

Smooth System Integration
Connects with ERP, WMS, and carrier systems to enable real-time synchronization across all stages of the logistics process.

Benefits of Touchless Freight Processing

Improved Speed and Accuracy
Eliminates delays caused by manual errors, paper handling, or redundant data entry, ensuring faster processing and fewer mistakes.

Enhanced Safety and Hygiene
Reduces physical contact between workers and shipments, which is important in health-conscious environments and during pandemics.

Lower Operational Costs
Automation reduces labor dependency, document printing, and physical handling, leading to cost savings across the supply chain.

Conclusion

Touchless freight processing is transforming logistics by making operations more accurate, efficient, and safe. With real-time data capture and digital workflows, businesses can simplify freight handling while maintaining complete visibility and control. This shift not only supports faster deliveries but also prepares supply chains for future-ready, contactless operations.